Personalized Cleaning
Compassionate, customizable cleaning catered to your specific needs
Service Description
I help you restore your space to something manageable for you, removing any barriers to functionality. Maybe you need a one time deep clean of a depression mess, with help from someone who knows what it feels like to end up in in one. Maybe you need regular cleanings from someone you feel comfortable explaining the "thing(s) you have" about certain smells or someone touching your stuff. Maybe it's multiple visits where we get to organizing "the pile"... the random bags with empty med bottles, whatever it is, I've seen it (and lived with it)- you always steer what I do and how I do it. The rates are generally comparable to deep cleans, because they all involve deep cleans of some kind. But I cater it to what you need, including offering more than I do on regular move in and move-outs (like helping you with your laundry, or dishes, or some other random thing like taking bags to the thrift store or getting rid of normal household trash in my truck). Because it ends up being so curated, this option always comes with a free 15-20 minute quote phone before booking to make sure my services will be a good fit for you. Pricing and structure is handled on a case by case basis using guidelines I can share during a quote. The lowest base pricing for these services if you get the absolute bare bones in a small space starts at $125 but follows a formula similar to other services I provide- depending on the size of space and specific need. Once confirmed, we work to personalize what I will be coming to clean and/or organize, when (hours can be flexible) and what kind of support, approach, and accommodations you will need.- whether it's one time or ongoing support. If you aren't sure if you want to book this or need it, feel free to reach out, or just book a regular deep clean and write in the notes that you might be interested in more personalized options. I can schedule for extra time and come prepared with options.
Cancellation Policy
By confirming your online booking, you acknowledge and agree to the following terms and conditions: Clutter Policy: If excess items or obstacles prevent me from cleaning a surface safely and we have not agreed on how to handle prior, I will clean around it or skip the area entirely (this only applies to routine cleans, deep cleans- if the service booked is specifically for organizing/working around clutter in a personalized cleaning). Condition and size of Property: If the home is in a condition that requires a more intensive clean than what was booked online (e.g., hoarding conditions, extreme neglected buildup- a regular clean booked for a home that needs deep clean)- Afterglow Cleaning Company reserves the right to adjust the final pricing, reschedule for adequate time, or refuse service. If the home/dwelling has more bedrooms/bathrooms than are listed for the service and price booked, we reserve the right to adjust the final pricing, reschedule for adequate time, or refuse service. Safety & Hazards: Legally we cannot handle biological hazards, pet waste, mold, or hazardous materials- if these are present I reserve the right to refuse service. Pre-Existing Damage: Afterglow Cleaning Company LLC is not responsible for pre-existing damage, improper installation of fixtures (e.g., loosely secured shelves, unstable blinds), or wear-and-tear. Fragile Items: Please put away or notify me of any highly fragile, irreplaceable, or high-value items before your appointment. Surface Limitations: We do not guarantee the removal of deep-set stains such as rust, heavy mildew, or permanent hard water buildup. All surfaces (e.g., marble, wood, granite) are assumed to be properly sealed and treated. Home Entry: It is the client’s responsibility to provide clear entry instructions (e.g., lockbox codes, keys, or gate codes). If we cannot access the property within 20 minutes of arrival, a lockout fee of $100 may apply. Pets: Please secure any anxious or aggressive pets in a closed off area. I reserve the right to refuse service due to the presence of unannounced and/or unsafe presence of pets. 24-Hour Complaint Window: We do not offer cash refunds. If you are unsatisfied with any area cleaned, please notify me within 24 hours of completion. I will gladly return to re-clean the missed area at no additional charge. Cancellations within 24 hours without reschedule/ No call no shows will incur a 50% charge of the original service fee except in case of emergency.